What’s New at ZoomInfo: March 2022 | The Pipeline

One other month means one other thrilling spherical of updates from ZoomInfo, the place we’ve been arduous at work delivering product updates throughout gross sales, advertising and marketing, and operations that can assist you extra successfully hit your quantity.

Refrain Cell App

Our conversational intelligence platform, Refrain, is getting extra highly effective for sellers on the go. 

We’ve launched a reimagined cell app to offer you a greater expertise and supply simpler entry to all your calls. With a brand new podcast-style interface, you’ll be able to search by way of earlier calls, skip forward and pin key moments, tag coworkers, and use hashtags to create filters. These added options can help you handle your calls, even whenever you’re away out of your regular workspace. 

The all-new Refrain app will be discovered within the Apple App retailer or Google Play.


You possibly can create an much more personalised purchaser expertise with ZoomInfo Chat with our added purchaser insights. 

Now, when somebody sends you a chat, you’ll be able to see their shopping for committee in your Chat inbox and know if there are further individuals who must be looped in. You may as well construct dialog flows primarily based on industries. These new product options assist you to interact and tailor your chats to create and inform higher conversations.


Our OperationsOS updates embody two new options: contact knowledge brick and dynamic account groups. 

With contact knowledge brick, you’ll get quick access to your complete addressable market knowledge, together with a seamless integration into methods like Snowflake, Google BigQuery and Amazon S3. Now you’ll be able to run large-scale advertising and marketing campaigns with no hitch.

Our dynamic account groups replace now permits Salesforce customers to outline teams of people that work collectively on an account, and affiliate these groups with Route Workflows. You possibly can outline a job for every new account crew member, set record-level entry individually, and consider groups in Checklist Views. With this performance, Salesforce customers can create customized account groups to streamline the promoting course of.

We hope these options assist you to join together with your prospects and prospects in new and extra participating methods. Verify again subsequent month for an additional take a look at What’s New at ZoomInfo.